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      Transcarent

      Engaged employer

      Transcarent Reviews

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      3.4

      61% would recommend to a friend

      (84 total reviews)
      avatar

      Glen Tullman

      78% approve of CEO

      50% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.5

      Culture and values

      3.5

      Diversity and inclusion

      3.2

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      Transcarent has an employee rating of 3.4 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transcarent employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      84 reviews
      2.0
      22 Sept 2021

      Not transparent

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is average. Work from home is a plus. Base idea is solid.

      Cons

      There is no transparency. You'll spend half your time creating and presenting reports about what you're doing. They give lip service to concepts of teamwork and transparency but it's a lie. They love secrets. General workforce is treated poorly. No executive visibility or action. No accountability at the manager level or above. Rampant favoritism. Terrible work environment. Mandatory overtime in multiple departments. Intense pressure to complete difficult tasks on impossible deadlines. Company promises to make you rich on your stock options and uses that as the reason pay is lower and hours are long. If you aren't at the top, you're a nameless cog.

      1.0
      2 Mar 2024

      Lipstick on a pig

      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Wants to disrupt and change health care.

      Cons

      The company is extremely unorganized. They are very top heavy and could care very little about the ones actually doing the work. The patient live services team continues to be over worked, underpaid, and under appreciated. Senior leadership isn’t any help and speaking up just gets you in trouble. While our team brings in revenue- we get treated like servants. Corporate structure in a start up business with top heavy management. Like most other companies they refuse to listen to the people that do the actual work. CEO encourages us to work on holidays because sometimes just have to sacrifice. Unlimited pto/ Flex Time off is not as it seems and they put “caps” on it. Also don’t be a human with real life issues because they don’t care. Robots only.

      avatar
      Transcarent Response
      2y
      Hello there, I appreciate you taking the time to provide your feedback. I'm sorry to learn that you have concerns regarding the team. I would welcome the opportunity to have a one-on-one conversation with you to address your concerns directly. Please feel free to reach out to me via Slack or email, and I will promptly arrange a time for us to connect. Thank you - zoe
      1.0
      20 Feb 2024

      They focus far more on patient experience and don't care about the employees.

      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      The company overall is doing amazing work for people in need and that's where it stops

      Cons

      As employees, we don't get anything. We work far too hard for the insulting pay. We have annual reviews and out while nearly everyone in the company had amazing reviews our raise was so awful and upsetting. The company is cheap. They put the workers far last on the list when it come to just about everything. The company is very far from Transparent. Finding resources and documentation for written rules and other details is close to impossible. Our benefits are trash. Pay is trash. Work is far too much. Mind you, we post several amazing workers from the day one.

      avatar
      Transcarent Response
      1y
      Thank you for sharing your feedback. I'm sorry to hear about your concerns regarding the team. I would appreciate the opportunity to discuss this with you directly. Please reach out to me via Slack or email, and I'll arrange a time for us to talk as soon as possible. - zoe
      Viewing 1 - 3 of 84 Reviews
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      ReviewsTranscarent reviews

      Glassdoor has 86 Transcarent reviews submitted anonymously by Transcarent employees. Read employee reviews and ratings on Glassdoor to decide if Transcarent is right for you.