Lipstick on a pig - Operations Transcarent Employee Review

1.0
2 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Wants to disrupt and change health care.

Cons

The company is extremely unorganized. They are very top heavy and could care very little about the ones actually doing the work. The patient live services team continues to be over worked, underpaid, and under appreciated. Senior leadership isn’t any help and speaking up just gets you in trouble. While our team brings in revenue- we get treated like servants. Corporate structure in a start up business with top heavy management. Like most other companies they refuse to listen to the people that do the actual work. CEO encourages us to work on holidays because sometimes just have to sacrifice. Unlimited pto/ Flex Time off is not as it seems and they put “caps” on it. Also don’t be a human with real life issues because they don’t care. Robots only.

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Transcarent Response
2y
Hello there, I appreciate you taking the time to provide your feedback. I'm sorry to learn that you have concerns regarding the team. I would welcome the opportunity to have a one-on-one conversation with you to address your concerns directly. Please feel free to reach out to me via Slack or email, and I will promptly arrange a time for us to connect. Thank you - zoe

Explore other reviews about Transcarent

5.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive team and manager, got a lot of support and loved working there!

Cons

None come to mind right now

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

-higher pay than average -friendly colleagues -good training leads -ability to be cross trained in different departments & learn new skills -over time offered consistently -open to new ideas and workflows

Cons

-management overworks the best employees that leads to burnout -everyone is miserable and overworked and not promoted for YEARS but stay because the pay is better than other remote companies

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