Remote, stable, and simple - Customer Services and Representative Travel Outlook Employee Review

- Good onboarding and ongoing training - Lots of flexibility - Any changes or updates announced promptly - Building experience in hospitality - Responsibilities are clear - Reasonable performance metrics

Some older processes and resources need to be improved.

The culture is supportive and positive, so I manage to stay motivated most of the time. The company gives its people the tools and training they need to succeed. Making reservations may seem easy from the outside, but there’s a lot to learn about hotel brands, guest expectations, and reservation strategies.

A remote setup can be great, but it's definitely not for everyone.