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Tree House Humane Society

Engaged employer

Difficult and Negative Experience - Director of Development Tree House Humane Society Employee Review

2.0
16 Sept 2021
Recommend
CEO approval
Business outlook

Pros

-Mission of helping homeless and working cats throughout Chicagoland. -Many coworkers were a joy to be around. -New building and VWC suite.

Cons

-Fundraisers beware, Tree House seemed unprepared for any significant fundraising activity. The database was incorrectly implemented, there are no fundraising portfolios, no built gift opportunities or prospects, and whatever metrics and goals are not rooted in data but are completely arbitrary. -At least from my own experience, I was not onboarded or trained for my role, and my experience was very-much a trial by fire which negatively colored my whole experience. -Morale across all teams was very low, evident by the long working hours, frequently understaffed teams, and low compensation (low even for nonprofit work). A gossiping and toxic culture, mixed with the low morale, leads directly to burnout and resentment.

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Tree House Humane Society Response
4y
Thank you for sharing your thoughts about your time at Tree House. We’re sorry you didn't have a great experience during your time here, and it's true that working at Tree House isn't for everyone. We are blessed to have a loyal and growing base of support and a strong track record of success. We continue to improve and develop our programs, and we ask staff to be comfortable with ambiguity and approach their work with an entrepreneurial spirit. We also recognize that the staff who thrive at Tree House build positive connections, lead with accountability, and operate honestly and respectfully. Related to your comments on technology, compensation, and onboarding, we are working hard in these areas and are looking to invest resources and launch new strategic initiatives to enhance them. Thank you again for taking the time to leave this review and we wish you the best in your career.

Explore other reviews about Tree House Humane Society

5.0
24 July 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to grow your skills with a growing nonprofit. Excellent mission and values that are lived in the organization each day. Supportive culture with excellent, hard working colleagues. The leadership team has organizational growth prioritized. I look forward to see where they go from here.

Cons

What Tree House lacks in pay and benefits, they make up for in employee growth, development, and culture.

avatar
Tree House Humane Society Response
4y
Thank you for sharing your feedback with Tree House Humane Society – we deeply appreciate it! Your feedback is valuable for others and keeps our organization running smoothly.
2.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Tree House is very good at attracting passionate staff. Staff/volunteers are so passionate about the animals and mission - everybody wants what is best for the animals. -I worked with some of the most amazing people here and genuinely love most of the team. I worked with and learned from so many driven, talented people at Tree House. -Beautiful facility, wonderful mission and values. Tree House has a powerful brand. -The PTO balance for full-time staff was fairly generous -I learned a lot at Tree House - it is a great place to get a foot in the door for people looking to work in animal welfare. I was given plenty of career growth opportunities and learned from some amazing professionals.

Cons

-The culture was incredibly toxic. Morale was low across the board and it frequently felt like the departments were pitted against each other by management. The constant inter-department tension (especially between adoptions, cat care, and the medical team) felt clique-ish and led to poor communication that ultimately hurt the animals. -Staff were overworked, underpaid, and training was inadequate. Many managers set a poor example by working extremely long hours to finish the daily work. -Several departments were chronically understaffed. The medical team would frequently have days where there would only be one technician or assistant working, who would be responsible for all of the daily medical care of all the animals in the building. -The compassion of staff felt taken advantage of by leadership/ management. We were often expected to take on extra work or work over time, which led to burn out. -The turnover rate is incredibly high because of poor working conditions/pay. I worked at Tree House for 4 years and aside from upper management, there was a constantly revolving door of staff. -Managers tended to pick favorites and were incredibly unprofessional - I frequently heard managers gossiping or complaining about staff members, including myself. -There was a huge lack of support for staff members who were struggling with mental health/compassion fatigue. Animal Welfare can be a very tough industry and working with sick/injured animals coming from difficult situations is incredibly distressing. I received no support from management when I was struggling and saw so many colleagues leave after being burnt out and getting no support.

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