Pros
Access to relatively low cost vision/dental/health plans for everyone. Free healthy snacks and fancy water if you're into that. Okay ability to schedule around classes/second jobs/child care, if you stay on top of the guy doing scheduling. Starting pay isn't awful.
Cons
This is the shadiest job I have ever had! As a new hire you answer phones for companies that send random letters to people asking to buy their houses, most of which are elderly. You also answer for people selling really questionable products (think supplements that don't work targeted to old people who don't know better). It isn't illegal but it is really amoral and it goes against the whole schpiel they give you about what a great, forward-thinking, ethical company and culture they are. Tresta doesn't require anything useful to be provided about the company so when people get rightfully angry that someone is trying to put one over on them or take advantage of them (and they are, let's just be real about it, nobody shoving a handwritten letter in your mailbox wanting to pay less than half market for your house is a nice guy), the live answer staff gets treated like garbage and the supervisors do not care.