Toxic Culture, Inept C Suite & Lack of Opportunity - Sales TriNet Employee Review

1.0
14 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Few folks in leadership actually care about their people. Majority don't, seriously. For TriNet, it's all about their company over anything and everything - not the people who do the hard work. The CEO tries to be an advocate for sales, but other Execs seem to be controlling what actually happens which is to the detriment of the company. TriNet tries to be innovative, but fail to do it every step of the way. If you're looking for a place to make you resilient, TriNet is the place, as every day you'll feel like you're running up Mt. Everest with 200lbs on your back with no help.

Cons

TriNet will always do what's in TriNet's best interest at the detriment of their employees. Little value is placed on the employees. They expect the highest performance, while literally giving you the tools, the capacity, the training or the leadership to perform. You're in TriNet's world, you can make recommendations that fall on deaf ears. TriNet has the worst sales turnover. They under prepare their new hires, the leadership they have training are ill suited leaders and what's worse is that the new hires see a culture of "lack of effort, tenacity and sales efficacy." It's a dog eat dog world at TriNet, people don't work together, they are always at each others throats. Executives at TriNet seem to live in a delusional world, not knowing what is really happening on the ground level. They make corporate decisions that negatively impact their clients, their clients employees and TriNet corporate employees. Those decisions force Sales folk to not only try to sell, but also now they are customer service, customer support and always doing this with an incredible internal struggle. Nothing is easy at TriNet.

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TriNet Response
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Explore other reviews about TriNet

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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