Trial Runners

1.0

14 Jan 2020

Recommend

CEO approval

Business outlook

Pros

I met some genuinely lovely people while working at Trial Runners. Generally, the employees all work well together and want to achieve great things for the company and their clients. It is to these people I give the star in my one-star rating to. The company itself gets zero stars. Take your dog to work day!

Cons

Lack of processes/structure: There are poor or sometimes no internal processes to guide employees. Staff turnover: The staff turnover rate is so appalling; every time a new process gets worked out, the employee is fired due to the company wanting a “new direction”, or quits, and we are back to square one. During my last few months at the company, I stopped bothering reaching out to new employees or learning their names, and I knew they’d probably be gone soon. As a usually positive and friendly person, it bothered me that this company turned me into an indifferent one. Micro-management: Let us do our jobs! Realize that yours is not the only way; you might learn something yourself. Mentorship: non-existent. If you want your employees to excel AND stay, invest in them. Look at the employees you have in front of you – many of them have so much potential but feel they have to leave to receive career development and mentorship. Training: on-boarding training is poor at best; completely lacking at worst. A favored hobby is not training staff then blaming them when they do not follow the processes someone has imagined in their head but not bothered to document or train the employees on. It’s a real gas.

Trial Runners Response

1,0 Stars the company continues to surprise but not in a good way. There is a lot of feedback here, wow so you think if people were to talk to someone of power about their issues there would be legal recourse from the management team? The only way that would happen is if the people were unlawful, I don't think we ever had employees have unlawful exchanges in my experience. Difficult discussions but this idea of legal recourse is certainly not real. Again you can't have genuinely lovely people everywhere except at the top. The entire organization like a family is responsible for the dysfunction. I know as the CEO I know my part of growth and this is valuable feedback for me. But I never pretended I had 200 employees, I have 30 years of clinical research experience we have 3 global entities and in order to serve global contracts we maintain a large database of contractors it takes a lot of time and effort to do that and because this team is on the ready, we don't bother introducing US operational team members to every contact that we maintain and neither does Pfizer, or any large CRO. I think you asking to stop pretending it demonstrates how much trust was lost between you and the company except for your friends. That is really too bad and when you started to shut down and wouldnt bother getting to know people it contributed to a negative vibe for new people. My feedback is that if you would have stayed around you would have been in store for some more rough storms, change in a culture is never easy but 2023 you would have seen what a turnaround looks like and I think quitting when times are tough is not a wrong decision. But everyone loves a rainbow after a rainstorm, and I am sorry you didnt stay long enough to get yours from TR and hope you got it at your next gig.

This company continues to surprise, and not in a good way…. - Manager Trial Runners Employee Review

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