The good old days are gone - Sales Tricerat Employee Review

2.0
17 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The people at this company (besides upper management) are great. Causal atmosphere. Used to have great end of month parties and annual company trips.

Cons

This place used to be so awesome. In 2011, a new president was hired to change the direction of the company. He ended up firing several high-earning/well-performing sales reps. He totally changed the culture and caused 90% of the sales team to find better/higher paying jobs in IT sales. These days, the CFO runs the company and makes poor personnel decisions. He is knowledgeable about finance, but doesn't have the qualifications to make hiring/firing decisions for other departments, I.e. sales, development, support. Yesterday, 7 employees (including a VP) were fired without warning. Also, employees are being asked by him to write fake reviews on here. It's easy to tell which ones are real. TriCerat's products are now outdated and borderline obsolete because printing and profile management has either been fixed in specific environments or the competition is cheaper. If it was the year 2007, I would recommend working here, but in 2014, I'd say it's not a great career move. The company has lost its way and is no longer developing innovative, useful, or reliable products. If you choose to work here in sales, you better call the downloads.

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Tricerat Response
11y
I know being let go is difficult - I have personally experienced the same in my career. It is a shock when it happens and most employees feel it is “without warning”. I also found that as I reflected on my being let go, with time, I recognized there were several truths about what was going on in the company and/or with my performance that I was aware of but conveniently chose to ignore. Through this introspection, I was able to recognize how I shared some of the responsibility and also grew professionally as a result. I agree that working at Tricerat in 2007 was quite a different experience than seven years later. Things change, products mature, market demands shift, competition increases, and continuing to use the same processes that worked in 2007, calling downloads, become more ineffective with each passing year. While doing the same thing as you did last year is the easiest way to manage, it inhibits grow [both personal and corporate] and eventually leads to a company closing. Tricerat has and continues to invest in sales and support team training as well as company-wide education on general topics. Beginning in January of this year, the management team is participating in professional training. We also rely on two outside consultants who provide industry feedback and objective insight to the management team. We are facing our realities head on and proactively managing for growth, and growth brings opportunities for all. I understand you do not agree with my hiring decisions. I can only respond that the people selected for the senior level positions were hired for their energy, enthusiasm, drive, proven experience, and most importantly, their “can-do” attitude. I’m sure most employees would agree that having monthly parties, bonuses, and annual company sponsored trips make for an awesome place to work. It’s just hard to sustain that level of benefits without a growing and dynamic work force that sees and responds appropriately to the changing realities before us. Failing to recognize and address change would be a failure of management, however Tricerat has faced it head on. We have made the hard decisions necessary to restructure for the future, cultivate our talent, and invest in the future instead of looking to the past.

Explore other reviews about Tricerat

5.0
30 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Fair pay, awesome place to work, great people

Cons

Can’t think of any really

5.0
1 Feb 2022
Recommend
CEO approval
Business outlook

Pros

1. The 4 day (32 hour) work week gives considerable flexibility and really allows for you to spend more quality time with family and get all those during the week errands out of the way without the stress of trying to do everything over the course of a lunch break. 2. Hybrid/Flexible Work Model- We're currently only going into the office 1 day week with the rest being remote. Once again this gives a significant amount of work/life balance saving a commute and allowing. 3. Culture - The Sales team has gone through a significant culture change in the last year with the new manager and it has had a significantly positive effect on for the entire group and has facilitated increased and productive conversations between Sales and other departments.

Cons

1. A 4-day work week does mean your 4 days are pretty full and you stay busy keeping up with it all. I do work more than 32 hours to keep up with it all some weeks. 2. Not a lot of personal interaction with whole team, other than the one day a week and some of the Sales team is 100% remote and Teams and Zoom are the only interaction. 3. Because of whom the software is geared towards (IT, SysAdmins, etc), many of the potential prospects and customers that sales interacts with can be more introverted and challenging to engage with and will take more effort than you're used to if coming in from a different B2B sales position.

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