Tricerat Reviews

3.0

44% would recommend to a friend

(43 total reviews)

John Byrne

57% approve of CEO

34% positive business outlook

Tricerat has an employee rating of 3.0 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Tricerat employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

43 reviews
1.0
29 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Tricerat used to be a place people loved to come work hard for everyday. Though only Sales and Management made "real" money, it was fun and casual (though as a woman it was like working in a men's locker room). The (only) selling product was doing well and times were good. They used to have morale building activities like end of the month food/drinks and company funded trips. If you applied yourself and were a strong self-advocate, there were opportunities to acquire helpful skills and head projects to further your career.

Cons

HOWEVER, when numerous (and obvious) signs that the product's success would not last, they did nothing. To the contrary, Management's strategy was to put their heads in the sand and pretend that the entire world did not exist beyond their tiny sphere. When someone tried to point out the need for serious change (i.e. new, innovative software), they were either cuckolded or fired. Why rock the boat when Management was still making loads of money I suppose. And thus truth was the enemy along with those who spoke it, even if it was for the genuine long-term betterment of the company. The lack of foresight was appalling. When the CEO figured out something needed to change, he made the decision of hiring a monstrous excuse of a human being to be our President no less, who derived great joy from decimating all in his path. He was quite easily the most horrific and sick person I've ever worked for and I had the luck of working directly for him. Like a gleeful child this lawyer would crush people's sense of self-worth, from both a work and non-work related perspective, affecting not only the employee but their entire family. And the CEO just sat back and let it happen. When it all finally came crashing down due to the particularly depraved actions of this President, the CEO could ignore it no longer. Yet he claimed he had no idea all this man had done. Instead of begging for forgiveness and acknowledging the real heroes, he held an all hands meeting to announce that everyone should forget those years, not even speak about what had happened, and gave title raises to random people. A mini holocaust and mass exodus and still no lessons learned. A coward through and through. And the reward for persevering through it all? Through working with all the incompetent, lying, self-serving "managers"? Nothing. Each raise and "promotion" I worked tooth and nail for were given grudgingly. As a conclusion to my illustrious career at Tricerat, when I put in my two weeks notice (one of the happiest days of my life), it did not warrant a single word from a single member of the management team, except the few uncomfortably unavoidable situations, not even as they walked past me in the cube farm hallways. Mind you, I worked with most of Management personally on a weekly basis. And so after this long, arduous, gut impaling journey, I can put it behind me and say with a sigh of relief that it is finally in my past. I made it through and know what I can get through for my family. Even now I wish I could've said something different, but they made it impossible.

2.0
17 Oct 2014

The good old days are gone

Recommend
CEO approval
Business outlook

Pros

The people at this company (besides upper management) are great. Causal atmosphere. Used to have great end of month parties and annual company trips.

Cons

This place used to be so awesome. In 2011, a new president was hired to change the direction of the company. He ended up firing several high-earning/well-performing sales reps. He totally changed the culture and caused 90% of the sales team to find better/higher paying jobs in IT sales. These days, the CFO runs the company and makes poor personnel decisions. He is knowledgeable about finance, but doesn't have the qualifications to make hiring/firing decisions for other departments, I.e. sales, development, support. Yesterday, 7 employees (including a VP) were fired without warning. Also, employees are being asked by him to write fake reviews on here. It's easy to tell which ones are real. TriCerat's products are now outdated and borderline obsolete because printing and profile management has either been fixed in specific environments or the competition is cheaper. If it was the year 2007, I would recommend working here, but in 2014, I'd say it's not a great career move. The company has lost its way and is no longer developing innovative, useful, or reliable products. If you choose to work here in sales, you better call the downloads.

avatar
Tricerat Response
11y
I know being let go is difficult - I have personally experienced the same in my career. It is a shock when it happens and most employees feel it is “without warning”. I also found that as I reflected on my being let go, with time, I recognized there were several truths about what was going on in the company and/or with my performance that I was aware of but conveniently chose to ignore. Through this introspection, I was able to recognize how I shared some of the responsibility and also grew professionally as a result. I agree that working at Tricerat in 2007 was quite a different experience than seven years later. Things change, products mature, market demands shift, competition increases, and continuing to use the same processes that worked in 2007, calling downloads, become more ineffective with each passing year. While doing the same thing as you did last year is the easiest way to manage, it inhibits grow [both personal and corporate] and eventually leads to a company closing. Tricerat has and continues to invest in sales and support team training as well as company-wide education on general topics. Beginning in January of this year, the management team is participating in professional training. We also rely on two outside consultants who provide industry feedback and objective insight to the management team. We are facing our realities head on and proactively managing for growth, and growth brings opportunities for all. I understand you do not agree with my hiring decisions. I can only respond that the people selected for the senior level positions were hired for their energy, enthusiasm, drive, proven experience, and most importantly, their “can-do” attitude. I’m sure most employees would agree that having monthly parties, bonuses, and annual company sponsored trips make for an awesome place to work. It’s just hard to sustain that level of benefits without a growing and dynamic work force that sees and responds appropriately to the changing realities before us. Failing to recognize and address change would be a failure of management, however Tricerat has faced it head on. We have made the hard decisions necessary to restructure for the future, cultivate our talent, and invest in the future instead of looking to the past.
2.0
17 Oct 2014

The fall of Rome

Recommend
CEO approval
Business outlook

Pros

It's better than digging ditches. Was once a great place to work. No college degree or expierence required. No drug test.

Cons

Company being ran by a CFO. Purely a numbers guy. Has no technical background and lacks any and all sales expierence. Sandler doesn't count. Products are out of date and development seems a bit late to the game. Need better direction.

Viewing 1 - 3 of 43 Reviews

Glassdoor has 44 Tricerat reviews submitted anonymously by Tricerat employees. Read employee reviews and ratings on Glassdoor to decide if Tricerat is right for you.