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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Don't bother - Customer Service Representative Trip.com Group Employee Review

      1.0
      3 Dec 2019
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice office in the city center

      Cons

      Work/life balance is completely off. Be prepared to work most weekends and shifts between 7am - 11pm. Don't bother asking for a weekends off or shift changes. They don't care. Most managers have no clue what they are doing.

      Explore other reviews about Trip.com Group

      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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