A friendly place with many opportunities - Customer Service Agent Trip.com Group Employee Review

5.0
16 Mar 2023
Recommend
CEO approval
Business outlook

Pros

- Multicultural and friendly environment - Very supportive colleagues - Approachable management - Payment on time - Flexible holidays

Cons

- Health/cash plan is acceptable, but there could be more coverage. - Sick leave is very strict

Explore other reviews about Trip.com Group

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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