Good job - Customer Service Specialist Trip.com Group Employee Review

5.0
15 Mar 2024
Recommend
CEO approval
Business outlook

Pros

the benefits are decent, the payment good compared with similar jobs in the market. The communication within the Edinburgh office is mostly excellent, open, and casual. Good chances for promotions and/or moving up within the career-ladder of the company.

Cons

it can be stressful and sometimes one has to remember that some of the rules are made by people from a different culture. But the support from the Edinburgh team is always there.

Explore other reviews about Trip.com Group

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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