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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      How they manage really - Customer Advisor Trip.com Group Employee Review

      1.0
      21 June 2024
      Customer advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Monthly gift and monthly activities

      Cons

      I was quite disappointed with my experience using Trip.com. The organization was severely lacking, and their handling of customers was poor. When issues arose, they showed no concern for the customers' well-being or satisfaction. It felt like they didn't care about us at all. I would not recommend using this service

      Explore other reviews about Trip.com Group

      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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