Bad environment - Customer Service Trip.com Group Employee Review

Thank you for your feedback. We appreciate your positive comments about our colleagues across Europe. We understand your concerns about having a clear growth plan and modernizing our workflows. We’re actively reviewing our processes to better support both your growth and the company’s. We're also looking into ways to automate tasks to make your work more efficient and less of a burden. We’re committed to making continuous improvements and truly value your input to help us get there.