Good - Customer Support Agent Trip.com Group Employee Review

We want to sincerely thank you for sharing your personal experience with Trip.com Group, appreciating the time taken to articulate what you have so far encountered. The staggered break and lunch schedule is actually designed to ensure we can consistently provide excellent service to our customers who depend on us. With appropriate coverage across all language lines, we can maintain our commitment to prompt customer support while also accommodating everyone on deserved breaks. At the same time, we care about our employees' wellbeing as well, perhaps we could discuss options or any ideas you have that you feel impact your breaks? Please do contact us by emailing EMEA.feedback@trip.com. We're committed to creating a supportive work environment.