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      TriumphPay

      Part of Triumph Financial

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      Upper Management needs to change - Anonymous employee TriumphPay Employee Review

      1.0
      20 Sept 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Tpay as a whole is a great company, they are awesome at what they do! Great culture

      Cons

      Upper management is horrible in most departments! No change to grow or succeed, AVP’s in most departments all came from sister concern TBC, They didn’t let anyone from the team grow. Avp has no leadership skills, unable to manage team, doesn’t know what he’s doing. No communication skills, no training skills. Leadership needs to look into changing up upper management. Get rid of them and create a whole new A team. Company has a lot of potential with the right team, the current team is causing a lot of turn overs and once again they don’t have the skills to lead a team.

      avatar
      TriumphPay Response
      1y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

      Explore other reviews about TriumphPay

      5.0
      20 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Talented Engineers. Surrounded by people that lof the craft of SWE.

      Cons

      Onboarding takes too many iterations on authorizations for new hires or when teams change.

      1.0
      5 July 2024
      Ux manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Exciting growth opportunity in an expanding business. The transportation sector is rife with poorly designed SaaS products so the possibility to create something excellent from the ground up was very enticing.

      Cons

      Poor business goals lead to fragmented direction for the product team. Every quarter we targeted new customers, products, and acquisitions. Add to that the fact that employees were blamed for this lack of direction. Many were given ambiguously poor performance reviews based on hearsay and selected for dismissal after being presented with 30 day PIPs which were ambiguous and poorly managed. This created an atmosphere of fear and distrust where no one was happy to be there.

      2
      avatar
      TriumphPay Response
      1y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.
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