Still going in the wrong direction. Everyone's leaving (employees, partners, etc.) - Project Manager TrueCar Employee Review

1.0
29 July 2019
Recommend
CEO approval
Business outlook

Pros

You will find a base salary that is relatively competitive for the market (though you will likely never see the full bonus they promise you and the stock is worthless). Free lunch every Wednesday. Full mental healthcare benefits provided to you (you will need them).

Cons

The product is awful and everyone knows it but no one knows how to fix it. Though basically all of the executives were fired over the past 2 months, somehow it got even worse to work here. Everyone is leaving this place as fast as they can. We still lose 1-2 quality people every single week whether in marketing, sales, or technology. Partners are jumping off quickly as well and other revenue areas are dying. We have three new executives in place and I would say the jury is out on two of them. We desperately need a real CEO who has a strong vision and is willing to take risks. For those of us that have stayed in spite of the chaos, it seems as though some kind of financial incentive that is actually equal to the punishment we have been put though is in order. At least one that would allow us to live in very expensive Los Angeles. Like others, I remember a time when this company was about pulling together and getting stuff done while trying to actually disrupt an industry. All that happens now is TrueCar's product has become obsolete and unnecessary and consumers no longer have any reason to use it. Know that when you join TrueCar, you are joining a house of cards that is getting ready to tip over at any moment. You are joining an organization where the executives couldn't care less about your actual contributions or support you. If you're one of the many political players that kiss your way to the top, then perhaps it is a fit. The culture is that of a dead carcass being violently ripped to shreds by 5 different vultures all fighting for the same last rotten piece of meat.

Explore other reviews about TrueCar

5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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