Decent pay but poor management and work-life balance - Anonymous employee Truist Employee Review

2.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay, decent benefits 401k match

Cons

Management from branch lever on up. Not enough staff no work life balance management not held accountable

Explore other reviews about Truist

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team and company culture. A lot of resources to support employees to grow.

Cons

It can be short-staffed and overwhelming sometimes.

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits one of the few places that still offers a pension. Not everyone is aware of all the benefits Truist offers but they are great. Great product and services.

Cons

Aggressive sales goals with not much of a competitive rates. There seems to be a big disconnect with executive leadership and retail employees. There’s a push for technology and enhancement to current processes. However, it seems like the technology is not tested before hand to ensure smooth integration. Branches operate on near minimum staffing causing strenuous situations when someone is out or leaves the company. Operational procedures have significan room for improvement.

See reviews by: Helpful|Rating|Date|All