Terrible People - Universal Banker Truist Employee Review

1.0
13 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Set schedule, and I literally can’t think of another.

Cons

People are miserable. Not customers but all employees. Bunch of caddy women with their noses up making any one entering the bank as a employee miserable. Within a couple of weeks there, was told I must use any PTO I have that will accumulate through the end of the year. It was mandatory- must enter it immediately. Now, because I left before I accumulated the PTO, they think I’m going to pay them back for it lol. The merger is a disaster. Everyone’s online banking and debit cards are screwed up and the bank isn’t giving the employees the tools they need to be successful. NEVER GET LUNCH BREAKS- PLAN TO WORK A 9 HOUR DAY WITH TWO RESTROOM BREAKS IF YOU ARE LUCKY. Extremely outdated decor, equipment, and methods of working. BOPs are a joke with no responsibility, they just give direction (which isn’t always good) and get no accountability for incorrect guidance and it will fall on you. When the big wigs come in, all the ladies pull their high heels out of their drawers and change shoes so they can be cute for them. Was about the only time I saw them even smile. Was never compensated for all of the opening and closing procedures throughout my time here. Hours of sitting in the parking lot watching for signals that I was never paid for.

Explore other reviews about Truist

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Worked under great leadership and with awesome teammates. Great compensation and benefits. Direct leaders listened to the input of teammates to make process better within department.

Cons

Constant changes, so processes were never were the same after a few months.

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and pay with very good training programs, lots of opportunities for growth

Cons

The culture struggles to figure itself out after the big merger. Lots of senior employees were bitter about younger/new hires getting paid well. Lots of dealing with hierarchal mindsets that get in the way of the actual work.

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