Changing expectations have me worried for the future - Universal Banker Truist Employee Review

2.0
24 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Mostly easy work once you get the hang of it

Cons

You will be yelled at by clients viciously with no backup from management. They expect more than one role can manage. Not enough time off. Poor technological infrastructure. Systems go down semi frequently, connections are always slow, they make changes to ATMs and online banking without thinking of how it will impact the clients

Explore other reviews about Truist

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Worked under great leadership and with awesome teammates. Great compensation and benefits. Direct leaders listened to the input of teammates to make process better within department.

Cons

Constant changes, so processes were never were the same after a few months.

1.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Good team if you are lucky.

Cons

Horrible systems Incompetent Management Disconnected from Reality

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