Decent starter job - Universal Banker Truist Employee Review

3.0
16 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Pays a little better than other local banks for new hires. Great benefits and time off.

Cons

Pay for seasons employees at the branch level is not great. Been there 10 years and always have great annual reviews, am told a valuable part of team, always goes above and beyond to help customers and employees. Yet I make less than $1 more an hour then a new hire. Manager has tried to give better raises but at the branch level it really doesn’t get there. I don’t have debt but still paycheck to paycheck after medical premiums and taxes are taken out, then rent, utilities, groceries, etc.

Explore other reviews about Truist

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team and company culture. A lot of resources to support employees to grow.

Cons

It can be short-staffed and overwhelming sometimes.

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits one of the few places that still offers a pension. Not everyone is aware of all the benefits Truist offers but they are great. Great product and services.

Cons

Aggressive sales goals with not much of a competitive rates. There seems to be a big disconnect with executive leadership and retail employees. There’s a push for technology and enhancement to current processes. However, it seems like the technology is not tested before hand to ensure smooth integration. Branches operate on near minimum staffing causing strenuous situations when someone is out or leaves the company. Operational procedures have significan room for improvement.

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