A national company with a small-town mentality - Field Service Technician Truno Employee Review

Changes have been mostly good.

Things could always be better.

Flexible PTO Easy work Okay pay for work done

Outdated/rednecked tech results in tasks being harder than they should be Virtually no training outside of the first week Knowledge base is extremely poorly managed with out a lot of useless or wrong information Most techs aren't willing to share knowledge Outsourcing support to other countries Some managers ignore reports of other techs not doing their job and do nothing about it