Sales - Anonymous employee Trupanion Employee Review

2.0
20 June 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are excellent. Pet insurance paid. Can bring pet to work. There are dog walkers. Foid trucks. Clean bathrooms. Casual clothes. Can even wear your pajamas to work.

Cons

Revolving door of sales team. Have seen so many people get fired and quit. Its a toxic environment to work. Customer Service software quits during the sales calls. Sketchy managers. Managers are so fake. They are nice but really not.

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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