You'd think working with "pet people" would be a great thing.. - Anonymous employee Trupanion Employee Review

2.0
7 July 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free pet insurance and health insurance. Casual work environment. Enjoyed a handful of coworkers. ability to bring a pet to work (but this is also a con).

Cons

The executive/leadership team don't do their job. They are overpaid and take all the credit for other's works. The Territory Partner (TP) business model is a scam. They act like TPs are the backbone for the company yet all leadership does is speak badly of them. Lot's of backstabbers and gossip. A lackluster HR team that does not care about employees.

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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