31 May 2020
Anonymous employee
Trupanion Response
6yThank you for taking the time to provide your feedback – heartfelt input, like this, helps us continue to evolve and grow as a company. I am glad to hear that Trupanion’s mission and overall pet passion were “pros” on your list, as those are things we are really proud of as a company. That being said, it sounds like your experience working at Trupanion was hard, especially when you didn’t feel trusted. If you’re open to it, I’d welcome the chance to talk with you more about your experience and hear your ideas on how we do a better job supporting team members. Feel free to email me directly at bryn.lansdowne@trupanion.com.