Terrible Leadership - Anonymous employee Trupanion Employee Review

1.0
18 Aug 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mid-level and front line team members are great - friendly, welcoming, hardworking.

Cons

Every critique you read here about senior and executive leadership is true. They may be strong "business people" but they are remarkably unskilled in "leadership." No emotional intelligence, lack of self-awareness, no clue how to make good decisions, and ripe with cronyism and favoritism. Oh and the pay and compensation philosophy is outdated and unfair.

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Trupanion Response
4y
Thanks for taking the time to provide feedback. Appreciate the shout-out for our friendly, hardworking team. On the other hand, it’s clear you have some serious concerns about leadership. We take your feedback seriously and would like the opportunity to discuss it in more detail. If you’re open to it, please reach out to me to set up a time to connect. We can’t get better unless we have this sort of frank dialogue with our employees around how we can improve. You can find me in Teams or via email at Anna.Berentson@trupanion.com.

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