Pros
They were once amazing but no more. Rare I mean super rate to get promoted or able to move to other departments. Managent is sub par and inexperienced. They completely changed their commision to a first call resolution whch is 7 DAYS. They discourage tenure and they do offer a stock option if you are able to last 5 years to be vested but their is a 1 in 500 or more chance you will make it that long.
Cons
Inexpeienced management First call resolution of 7 days and that is if customers call back in regards to ANYTHING it will impact you. Bullying mentality and extremely clickish and the company is CHEAP! we are talking frugal. Mayjor tech issues and very little support. Systems do not communicate to each other and they have started outsourcing job functions to the Phllapines.