The good & the bad - Anonymous employee Trupanion Employee Review

3.0
11 July 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Wonderful people - Great benefits - Good work-life balance - Great mission

Cons

- Low compensation due to your salary being calculated based on nationwide averages. If you live in an expensive city, be wary. - No performance reviews makes it difficult to get a raise. - Constant org changes & shifting people around makes it difficult to be a unified team & move forward. - Senior leadership needs work; lack of trust for the team members, constantly shifting direction under the guise of "nimbleness." - Very siloed, not the most collaborative environment.

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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