Dysfunctional - Manager Trupanion Employee Review

1.0
2 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Health insurance benefits are great (but expensive if you pay for a dependent). Some room for growth if you work with the right people. Could probably find comparable benefits at other companies.

Cons

To say this company is dysfunctional is an understatement. Company leadership and GMs continuously make rash decisions, contradicting their previously made rash decisions, leaving little time to develop strategy or take insights from programs. Day-to-day micromanagement from leadership is debilitating, often pushing timelines and erasing any possibility of program success because of how late programs are launched. To solve for unsuccessful leadership, they hire middle managers who end up acting out of fear of not doing exactly what leadership asks of them. This fear permeates between all teams, making for a completely divided company and teams that only work for the whim of their leader’s needs, not the greater company goals. This company needs change from the top down, not more middle managers. Working for Trupanion will quickly show you how to not run a company.

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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