Great people. Great mission. Terrible pay. - Anonymous employee Trupanion Employee Review

3.0
21 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Trupanion has a staff of motivated and passionate employees, and it's inspiring to be a part of that. Managers are open to new ideas. The company is growing extremely fast so there is a lot of opportunity for growth and learning.

Cons

The pay at Trupanion is awful, way less than market value for equivalent roles at other companies. There are also a lot of growing pains as people have mentioned, but I do think managers are doing a better job of handling those pains now. Salaried employees are often expected to work way more than 40 hours per week. The current building does not make me feel safe.

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Trupanion Response
10y
We appreciate the review. As a fast growing company, we know that growing pains are definitely a part of an expanding business and as you mentioned we are working hard to continue growing in the right direction. Happy to have you working here!

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CEO approval
Business outlook

Pros

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Cons

Taking time off can drastically affect your pay.

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2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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