I hope I never get fired! - Claims Adjudication Specialist Trupanion Employee Review

5.0
11 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility, amazing work/life balance, low stress, decent base pay with great bonus potential, amazing benefits, awesome co-workers and management (I can only speak to claims department management)

Cons

Tech issues can happen often which can cause slow downs which can affect your productivity (and thus your bonus potential), can feel a little disorganized at times as internal policies are constantly changing and not everyone is on the same page all the time

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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