Absolutely Toxic - Manager Trupanion Employee Review

1.0
7 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Fully remote if you live > 25 miles from the office. Lots of pet pictures. That's it.

Cons

Pay is significantly below market averages for comparable roles. Bonuses are NOT guaranteed and many positions had them taken away indefinitely due to the companies inability to manage it's reckless spending. Benefits are so far from competitive it's not even funny. No 401k match, no tuition reimbursement, no cost sharing for dependent premiums (it is currently over $1000/PER PAYCHECK to add medical coverage for your spouse and children). When the company has been repeatedly, for years, asked to provide these benefits, particularly affordable dependent healthcare premiums, C-level attempts to gas light everyone and gives bureaucratic non-answers. Mediocrity is encouraged because high performance standards might make people feel threatened. Managers have zero leadership experience or business management education and were largely promoted due to nepotism. Positively toxic work environment. TLDR - If you want to get paid the bare minimum and don't anticipate ever needing dependent benefits, this might be the place for you. If you want to be treated like a human being, don't walk, run away from this place.

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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