Was an absolute peach of a place to work, the very best of benifits ever but then... - Learning and Development Trupanion Employee Review

1.0
6 Mar 2024
Recommend
CEO approval
Business outlook

Pros

These are pro's of when I worked there, that then devolved into actually living hell for those who weren't laid off. Benefits - no cost medical insurance, $600 a year just because, to be healthy. That free cash could be used on literally anything health related. I used it to pay for some months of my 1 of 2 dogs insurance premiums, then I used some for protein shakes for a needed diet change...free money, so legit. - The mental health benefits, and the high almost too much to understand way of insisting on taking your loaded at new year, generous vacation/sick PTO. Your mission, in the end, is to help humans cope with the unexpected and especially noow, the INSANE cost of service

Cons

The leadership brought on at the top massively changed the workplace and the culture. Taking it from the near-perfect set up which if I am sincere, I thought I would NEVER find. Having worked long and multiple positions for Amazon, Nordstrom, ben, and Jerry's...I was almost in a dream...like is this all real, and what do you mean I should take a day when mental health is needed, your team can shift, and you do the same as needed...wow. that I finally actually loved my work, it's an amazing mission because, puppies are so much more meaningful to save (sorry humans)

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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