Truly Awful - Anonymous employee Trupanion Employee Review

1.0
4 June 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are decent if you’re single. If you need to add a spouse or child, it’s awful

Cons

Wow. Where do I begin? I used to LOVE working for Trupanion. I wanted it to be my career for the rest of my life. As soon as Margi took over things went downhill. She only cares about $$. It’s very clear we were nothing but numbers on a spreadsheet to her. She took away benefits and incentives. She wants work done cheaper and faster. The whole temperature of the company changed and it just got worse and worse.

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

See reviews by: Helpful|Rating|Date|All