What a shame. - Anonymous employee Trupanion Employee Review

1.0
14 July 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They insured my pet as a benefit, and I’m glad that cost them $400+/month. That’s the only pro.

Cons

- hire people who have zero of the qualifications listed in the JD - pay is awful, and is completely inconsistent. Get hired during a rough patch with Trupanion? Enjoy getting paid in dirt unless you wipe the butts of senior leadership to get a promotion. - IF you get a promotion, check your pay and bonus. - CONSTANTLY getting rates wrong and throwing money at customers. And those teams get zero repercussions, and just continue making the same mistakes. - “leaders” become leaders because they sat in a chair one day when no one else was in office. Thanks Trup for staying in my mental history with the worst boss. - ZERO accountability. Scapegoating the heck out of your direct reports. - Darryl once “empowered” people to own the company - can I have the option to give you my stock back? I don’t want this.

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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