This place is a joke. Take job if you cannot find anything else. - Global Privacy Solutions TrustArc Employee Review

1.0
22 Nov 2016
Recommend
CEO approval
Business outlook

Pros

As mentioned by someone else, unlimited PTO so you can take a month off at a time, a few times a year. Little or no supervisory oversight. There are no penalties for not meeting deadlines or not completing your work. Easy and relaxed environment. Job is not hard.

Cons

Environment is very unprofessional. Goes way beyond "fun tech culture." People play around the whole day and don't get any work done, which is condoned by management. Whole team is "blind leading the blind." You don't learn much about privacy, except what's in Truste's narrow and very simplistic point of view, which is not applicable to the real complex world of various businesses they claim to help. Management plays favorites like other reviews mentioned. Obviously sees the few hardworking folks and the folks who do nothing. Yet takes no disciplinary measures as long as you "brown nose." High turnover and layoffs giving an unstable environment. Yet the most unproductive workers who brown-nose are always kept on. Heavily sells on "customer service" thinking that this makes up for their lack of substance. Not understanding that clients want real substantive work, not just a friendly customer service rep. One bad hire leads to more bad hires. Seems to draw a lot of unambitious people that are the same kind. Management very resistant to improvement ideas from subordinates. Management wants to dictate exactly how the subordinates will work. All ideas to improve efficiency are rejected. Management forces you to do things the outdated ways to keep the status quo. There are a lot of useless and waste of time processes. No career advancement. You can get promoted to a new, higher title, but keep doing the same job with low or no pay increase. Role is more like customer service, so there is no "up" to go.

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TrustArc Response
9y
My advice to candidates: read these reviews, but with a grain of salt. We had a bumpy year a couple years ago, but things have improved dramatically and momentum is fantastic. Come talk to us and see for yourself what we're all about. You'll feel the positive energy of the company and our people. People who post on GlassDoor are either thrilled with their employer, or disgruntled. This person is clearly the latter. There is so much that is just completely incorrect. Here are facts to consider: * Our employee turnover in 2016 was under 20%, and it’s even lower in 2017. Employees like it here, clearly. * We have great company culture (not just satisfactory) - it's collaborative, honest, fun, and the privacy industry is both interesting and growing. * We conduct an employee survey every year. We get over 80% participation every year and we act on the suggestions of employees. I'm very pleased with the input, our action, and the overall satisfaction of our employees. * We have an employee engagement/involvement team called the IMPACT Team. These volunteers guide what we do for fun, learning opportunities, giving back (to the community), and for improving our Health (walk-a-thons, etc.). They make a huge impact on how the company operates and address anything that needs attention. Our motto is "Making TRUSTe Awesome!" * Solid benefits. Medical, etc. as you'd expect. Endless PTO (it is not abused as mentioned - we still need to "get our jobs done"). Fringe benefits like our kitchen and many other gifts, events, and opportunities. And more to come! * Events: there are fun things going on at least once a month. My personal favorite is the Giants game where we attend all together. Complete with a pregame lunch and post game happy hour. * Career & Learning opportunities: we pay for professional certifications. We host in house learning events. Everyone has their own Udemy learning account. We value helping people gain knowledge that helps them grow their careers.

Explore other reviews about TrustArc

5.0
3 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture Competitive pay Full pantry

Cons

not much career progression available

3.0
11 June 2024
Recommend
CEO approval
Business outlook

Pros

Good Company benefits and good healthcare package

Cons

Not the best time to apply right now. Constant admin changes

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