No go Trustco - Assistant Manager Trustco Bank Employee Review

1.0
20 Aug 2012
Recommend
CEO approval
Business outlook

Pros

...... looks good on the resume

Cons

1) Branch management training is very poor. After a week of going through teller training you are put into the branches as a teller for two weeks than put into their training program for 6 weeks once a week. Training is awful and is often left to the managers in the branches to help assist you. 2) LOW LOW LOW PAY! - hourly pay is just not cutting it when you get 0 COMMISSION on writting up morgages/refi/ HECL's. 3) Traveling!- Customers complain about not seeing the same manager every week. since this is a floating position, you are sometimes put into 2 different branches in one days time. 4) Poor employee appreciation. Tellers and managers seem worn out, and often not to pleasant to new faces(employees) 5) Higher up management is a joke. These people dont have college degrees and make their employees stressed with "shopps" and have little appreciation of what lengths managers and tellers go through day in and day out.

Explore other reviews about Trustco Bank

5.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

its good company, I like working here . all team are good with me engaging

Cons

nothing cons in it , all are supporting

4.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good community Good management Easy work

Cons

Pretty low pay, only take job if your fresh out of college

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