The worst experience so far in banking. PROFESSIONALS STAY AWAY FROM THIS BANK. - Assistant Branch Manager Trustco Bank Employee Review

1.0
8 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Quick promotions. Good customer service offered, there are nothing else to offer except to suck up on clients, good mortgage products. If you are not academically prepare if you dont speak any English if you are lazz, if you dont care about learning and being a professional, if you wanted to have people treating you as peace of garbage, if you like to be very underpaid with a lot of responsibilities, This is the right bank for you, you must apply today. THEY ARE ALWAYS LOOKING FOR EMPLOYEES BECAUSE OF THE TURNOVER. The good employees leave, the unprofessional scumbags stay for the minimum salary with no comision, only one day off.with no tranning deal they offer... the 250 to get hire, you will get that after 2 months to on sing in ad they said. They offer that to get stupid people to apply, they do not offer anything competitive.

Cons

Promotions due to lack of employees so there are to many positions to cover they promote stupid people with no preparation. THEIR MANAGERS NON OF THEN HOLD BA AT LEAST. CAN YOU IMAGINE THAT? Lowest salary in FL banks, Worst technology, worst management, worst support, worst operational procedures, worst trainning, worst human resources, rude and unproffesiobal people in main office in NY and Branch Administration In Florida. The bank is so old that cash deposit after closing day goes in the acc next day. Managers are unprofessional not academically prepared, they are lazzy, rude, not loyal to the bank or the employees, Branch administration is just trash. Only one day off, work 6 days,no over time ever, no comissiions except for the managers, managers comissions are to low, no coverage in the branches for 30 minutes break if you dont take brak the break will be deducted anyways and you will have issues with branch admin. They mess with employees for stupid things and not for important issues. You can be in 2 branches one day they dont care about distances, never will be working close.to your home they do not allow that, bank procedures to old, no security no professionalism no compliance, FDIC should sheck on this bank. PLESE IF YOU ARE PREPARED, SKILLED OR WITH DESIRE IN BANKING, GO TO TO OTHER BANKS. STAY AWAY FROM TRUSTCO!

Explore other reviews about Trustco Bank

5.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

its good company, I like working here . all team are good with me engaging

Cons

nothing cons in it , all are supporting

4.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good community Good management Easy work

Cons

Pretty low pay, only take job if your fresh out of college

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