20 Years and Counting! - 2nd Line Support Engineer Trusted Technology Partnership Employee Review

There is free parking and coffee

This is the worst company I've ever worked at with regard to the way it treats its' employees. Only had 2 pay rises in over 7 years. When it became an EOT they only gave profit sharing and they weren't actually making much profit. Absolutely no flexibility with regards to working arrangements. Any appointments had to be taken in own time, or unpaid leave, or holiday. staff moral is extremely low. Managers promoted based on technical ability not managerial skills and for the most part were pretty appalling in the way they dealt with staff. Basically told to toe-the-company line or face disciplinary even down to the level of voicing any dissatisfaction as to how things were run. Extremely bad communication internally. Changes made to the way processes worked but impacted staff not made aware of changes until they tried to do their jobs. Do not believe the positive reviews on here mostly written by the senior managers in an effort to boost the company ratings. The negative reviews are much closer to the truth. I cannot in any way recommend this as a company to work for and if you do get offered a job keep looking for alternatives. HR Dept was just a mouth peace for the Directors and didn't uphold any staff issues.

I’ve had the opportunity to work with a genuinely talented, supportive, and knowledgeable team. People are approachable, willing to help each other, and open to sharing what they know, which creates a collaborative working environment. There are good opportunities for development here, particularly for those who are proactive, take initiative, and want to grow their skills. My own experience working here has been positive and constructive. I feel supported by my colleagues and have enjoyed being part of a team that takes pride in the work it does. Day to day collaboration and communication have been strong, and I’ve found the culture to be far more cooperative than adversarial. I’m aware that some reviews online present a very different picture, but I can only speak honestly about my own time here. From my experience, I have never been asked or incentivised to leave a positive review, and I’m sharing this feedback because it reflects how I genuinely feel about working here. I think it’s important that people considering a role are able to see a range of perspectives, and this review represents mine. Overall, I enjoy my work, value the people I work with, and am glad to be part of the team.

I’ve not come across any cons in my time at this company.