Squandered Potential - Product Information Analyst Tucker Employee Review

2.0
8 June 2022
Recommend
CEO approval
Business outlook

Pros

For the most part, the co-workers were wonderful. From an emotional/personal standpoint, leaving was an incredibly difficult decision to make. Flexible time-off policy (somewhat dependent on your Manager). Full benefits, including 401K match policies. Fun industry and environment. Opportunity to learn a variety of skills. It's relatively easy to move from department to department so you can find the right position for yourself. Most direct supervisors are very understanding of the curveballs life can throw your way and accommodate a need to leave early, work from home for a day or two, take bereavement time, etc. at a moment's notice. Relatively relaxed office dress code. Jeans and company/industry-related t-shirts are highly encouraged.

Cons

Management turnover is unsettling. I was with the company for 7+ years and had a different company figure-head an average of once a year. If you're looking to build a future, it can be disconcerting to see upper management rotate in-and-out so often. With management turnover comes constant restructuring which means people often don't know what they should be doing, which plan they're following, who they should be reporting to and how their position fits within the company. If upper management doesn't understand your position, they may completely eliminate your department with no back-up plan in place and no notice. For some reason, at one point someone felt that motorcycle fitment was inherently lacking in value at a MOTORCYCLE PARTS distribution company so the entire department was cut loose just to be re-hired a few months later. High turnover rates are starting to ripple through the rest of the main office. People are walked out rather frequently and, recently, there have been a number of long-time employees in specialized positions leaving the company due to being overworked, poorly compensated, and uncomfortable with the continuing rate of internal instability. This leads to additional work being dumped on your desk with no new resources or team members to help out. Either you're able to complete all of it or the company just stops doing it - even if the work in question is kind of important. Management will ignore it until it becomes so impactful that they can't ignore it anymore. Raises are spotty. I went through two periods of wage freezes. Company is out of touch with average salaries for similar positions with smaller workloads. Chances are, whatever you're hired on at won't change much in your first 10 years with the company unless you're able to switch into Sales or quickly land a big promotion. I’ve already seen a higher pay raise in the last year at my new job than what I saw for all 7 years at Tucker. You may be asked to take on the work of three different positions with little to no increase in pay; be told that there essentially will be no help in managing that workload; realize that there's limited upward mobility opportunities in your department; and you'll either be expected to always be on call or told that any overtime you have to put in to get the job done is your fault, not their problem. Some middle managers/department heads continue to stick around because they're willing to sugar coat issues for certain higher-ups. If you're looking to genuinely improve a process or are concerned with the impact a project is having, you're best keeping it to yourself. Communication went from being fairly open to heavily guarded amongst those who want to keep their jobs. Even if you do speak up, there's a chance you'll be consistently ignored until you realize that it's actually less-impactful to not say anything proactively and just clean up the mess later.

Explore other reviews about Tucker

5.0
8 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good work life balance here

Cons

I wouldnt say there are any

2.0
6 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Flexible work hours and good PTO

Cons

It’s hard to work there if you don’t have a Powersports as a hobby

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