Tucker Reviews

2.7

35% would recommend to a friend

(100 total reviews)

Marc McAllister

45% approve of CEO

22% positive business outlook

Tucker has an employee rating of 2.7 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Tucker employee rating is 23% below average for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

100 reviews
2.0
8 June 2022
Recommend
CEO approval
Business outlook

Pros

For the most part, the co-workers were wonderful. From an emotional/personal standpoint, leaving was an incredibly difficult decision to make. Flexible time-off policy (somewhat dependent on your Manager). Full benefits, including 401K match policies. Fun industry and environment. Opportunity to learn a variety of skills. It's relatively easy to move from department to department so you can find the right position for yourself. Most direct supervisors are very understanding of the curveballs life can throw your way and accommodate a need to leave early, work from home for a day or two, take bereavement time, etc. at a moment's notice. Relatively relaxed office dress code. Jeans and company/industry-related t-shirts are highly encouraged.

Cons

Management turnover is unsettling. I was with the company for 7+ years and had a different company figure-head an average of once a year. If you're looking to build a future, it can be disconcerting to see upper management rotate in-and-out so often. With management turnover comes constant restructuring which means people often don't know what they should be doing, which plan they're following, who they should be reporting to and how their position fits within the company. If upper management doesn't understand your position, they may completely eliminate your department with no back-up plan in place and no notice. For some reason, at one point someone felt that motorcycle fitment was inherently lacking in value at a MOTORCYCLE PARTS distribution company so the entire department was cut loose just to be re-hired a few months later. High turnover rates are starting to ripple through the rest of the main office. People are walked out rather frequently and, recently, there have been a number of long-time employees in specialized positions leaving the company due to being overworked, poorly compensated, and uncomfortable with the continuing rate of internal instability. This leads to additional work being dumped on your desk with no new resources or team members to help out. Either you're able to complete all of it or the company just stops doing it - even if the work in question is kind of important. Management will ignore it until it becomes so impactful that they can't ignore it anymore. Raises are spotty. I went through two periods of wage freezes. Company is out of touch with average salaries for similar positions with smaller workloads. Chances are, whatever you're hired on at won't change much in your first 10 years with the company unless you're able to switch into Sales or quickly land a big promotion. I’ve already seen a higher pay raise in the last year at my new job than what I saw for all 7 years at Tucker. You may be asked to take on the work of three different positions with little to no increase in pay; be told that there essentially will be no help in managing that workload; realize that there's limited upward mobility opportunities in your department; and you'll either be expected to always be on call or told that any overtime you have to put in to get the job done is your fault, not their problem. Some middle managers/department heads continue to stick around because they're willing to sugar coat issues for certain higher-ups. If you're looking to genuinely improve a process or are concerned with the impact a project is having, you're best keeping it to yourself. Communication went from being fairly open to heavily guarded amongst those who want to keep their jobs. Even if you do speak up, there's a chance you'll be consistently ignored until you realize that it's actually less-impactful to not say anything proactively and just clean up the mess later.

1.0
20 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Originally it was a culture and passion driven company, was such a blast working around like minded people and helping drive the industry. Now there are no pros other than the discount on products. The company now is driven mainly by people who have never ridden a bike in their lives and couldn’t care less about Powersports or the lifestyle that drives the industry. They all come from Staples and other companies outside the industry. Besides the current CEO, there is a massive lack of leadership and trust within the organization. Everyone has been walking on egg shells since the chapter 11 and layoffs seem to happen every few weeks.

Cons

Too many to list. Here are the main ones: -Lack of leadership from the executive level -Non industry personal who say things like (why do we need fitment in our catalogs) -No culture or passion, that died after the chapter 11 with personal changes -Distrust (people are so on the edge they are paranoid and stab their friends in the back, leadership changes direction every few weeks and lays people off) -Zero accountability (The new executives do not manager people properly, then when everything falls apart they blame it on subordinates and fire them)

1.0
14 Jan 2020

Not for anyone looking to advance their career

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None honestly. Don’t let any of the 5 star reviews trick you into believing this is a company you want to work for. It is widely known within the organization how terrible this company is and how fast they are going downhill (you will quickly find this out in your first week and start calling your old boss to beg for your old job). The company has been bankrupt already in the past 3-5 years and will most likely be out of business in the next 3-5 years- there is no way another PE firm will bail them out. This is not a long-term career path, don’t be fooled into believing it is like I was. This is the type of company you never forgot because of how terribly your experience was. I hope this review will help you dodge a major mistake. However, I pray for you if you have no other choice but to take a job here- keep looking even after you start... trust me. I knew after 45-60 days I had to figure out an exit strategy.

Cons

Distribution companies are a dying bread as well as the power sports industry. The only direction this company is headed is down- seen in other reviews. This company is privately held and I can only imagine how terrible this investment looks to the majority owner. I’m no genius, but this company is not returning a profit to the majority owner. The leadership is unprofessional unlike you have ever seen before- I still scratch my head at what I heard on a daily basis from “senior management”. My review will get removed if I detail what I saw and heard with my two eyes. This may seem like an obnoxious comment made by a former employee but when there is constant gossip and suicide stories, I have no reason to lie to you all. Honestly just don’t do it. Nothing good comes when you become an employee here. You will begin your job search all over again, which we all know is not ideal and can be a painful process.

Viewing 1 - 3 of 100 Reviews

Glassdoor has 107 Tucker reviews submitted anonymously by Tucker employees. Read employee reviews and ratings on Glassdoor to decide if Tucker is right for you.