Toxic management prioritises profit over employee well-being - Customer Care Representative Twistshake Employee Review

1.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

No pros. Terrible upper management with 0 education. People are forced to work overtime otherwise they'll hold a grudge and be reminded years to come about that one time you refused

Cons

terrible pay, unexperienced and controls freaks upper management, prioritise profit over employees mental health, no career development, and no good work/life balance.

Explore other reviews about Twistshake

5.0
5 June 2023
Recommend
CEO approval
Business outlook

Pros

Fun and very inclusive would recommend

Cons

No cons that come to mind

2.0
5 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It wasn't tough to get the job, the staff was nice and friendly.

Cons

The days are boring; you literally sit on Instagram all day bothering people about trying the product. I received so many nasty emails from people saying they are sick of receiving our messages because every employee is trying to build their ambassador list. There were constant software issues, entire days that I couldn't do anything but sit there and wait for them to get finished. The expectations were way too high. They opened the first US office with two marketing people, and expected us to turn a profit in the US (almost an entirely brand new market) after our first month. They paid very little with the promise of bonuses every month, but only if you meet the unbelievable goals.

10
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