Unhappy worker - Anonymous employee UK Flooring Direct Employee Review

We are sorry to see that you feel unhappy although we do genuinely want to thank you for your comments, as hopefully we can address some of these in this response. Firstly think it would be good to acknowledge that immediate teams make up a very, very important part of working life, and how people feel day to day, and we do know that we have amazing people across the UK Flooring Direct family in all of our many teams, and so it's good to read that your direct team are lovely. Unfortunately over the past few months, we have seen a rise in natural attrition, for various reasons, and I think it's fair to say that this is a trend happening not just across the UK, but globally right now off the back of the pandemic. We understand attrition, especially with close teams can change the dynamic and feel different, although we are certain the projects we have as part of the on-going people strategy, including culture & values, talent development and health & wellbeing, are all adding value to our people and the business daily. We have always said, as a fast paced growing business, we constantly have to evolve and look at what, how and why we do things, and will continue to do this. As you will know, we do annual surveys, of which the last one this year got us recognised as a 'One To Watch' by Best Companies to Work for 2021. We have also recently launched our internal people forum - a platform and place for representative from each department, to ensure as a business we listen and respond to what our people are telling us. We're already seeing positive results from this. I would encourage you if you feel able, to reach out to someone (one of the HR team / your line manager / a senior member of another team perhaps) if you would like to talk more or for us to elaborate further on what's happening and more importantly, what's to come for UK Flooring Direct. I am certain with some clear communication we can help understand views better and strive to make any unhappy worked a very fulfilled, happy worker.