Not so "Ultimate" - Anonymous employee UKG Employee Review

1.0
26 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free health benefits and 35% 401K match and compensation. On the surface Ultimate has a great culture and company history. All of this has led to a culture of entitlement.

Cons

The company is run like an aristocracy, with nepotism running rampant. Those in power at the top have an exclusive club of family ties that biases "outsiders" to the royal family. The architecture of the product is 20 years old and they still have a Windows based product they call Backoffice. The large majority of their enterprise customers still login to Citrix to process payroll. They cannot and have not shown an ability to innovate and execute. Just buy more companies with their cash to appear to innovate. New products take years to finish, new architecture team has started over 3 times in the past 6 years. When CEO retires in 2018, the company is done.

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UKG Response
9y
Hi there - I'm very sorry to hear this. Thank you for this feedback, we really appreciate it and helps us improve as a company.

Explore other reviews about UKG

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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