I want to retire here! - Specialty Support Specialist UKG Employee Review

5.0
22 May 2017
Recommend
CEO approval
Business outlook

Pros

I love this company. The culture and the values are truly the foundation of this place. The culture of caring for People First comes from our CEO and it is felt and shared by almost everyone. Everyone is welcome, women are empowered, minorities are empowered. Hard work is recognized and pays off. Great benefits, and work/life balance is encouraged.

Cons

Having a few growing pains in adjusting to being a big company. Some processes are not in place as it should be. We are growing relatively fast and some at management are not necessarily the most qualified.

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UKG Response
9y
Happy to hear you enjoy our culture and values! Thank you so much for your feedback. We really appreciate it. If you would like to leave anonymous comments about anything, please check out: http://feedback.ultimatesoftware.com

Explore other reviews about UKG

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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