I cannot imagine working anywhere else. - Anonymous employee UKG Employee Review

5.0
7 June 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong company, care about employees, employees are encouraged to be innovative and know they are backed up, employees and customers more than just a number, we have hit every goal set financially thus far. Pay more than fair or above industry standards, benefits paid for.

Cons

Growing so employees feel sometimes less of a personal touch from managers than they were used to in prior years. Some departments seem disjointed and management not listening to customers and employees. Most senior management needs to understand resources are needed to accomplish the goals successfully. Employees feel overworked due to the growth of the company. Company slow to hire as they don't want to be put in a situation to have to let people go if things slow down.

Explore other reviews about UKG

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Great WLB, caring managers, great people

Cons

Office is a little far from Boston

1.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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