One in a Million - Customer Success Manager UKG Employee Review

5.0
27 Aug 2014
Recommend
CEO approval
Business outlook

Pros

I have been here for almost 10 years and I could not imagine working for another company. Ultimate Software spoils its employees to the extreme due to it's belief that happy employees leads to happy customers. Unique culture, incredible growth opportunities, excellent pay and benefits, stock options, just to name a few. My family owes a lot to this company and I will be loyal to them forever.

Cons

Dealing with the challenges that come with a rapid growth organization. Work life can be very stressful at times but the benefits always pay off in the end.

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1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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