Pros
Ultimate is definitely a people first company. Starting with the CEO, Scott, everyone takes care of each other to service our customers. I am proud to be an employee here and am not embarrassed to tell anyone where I work. I am extremely thankful for all the great things Ultimate has done form me and my family, from a great salary, paid for vacation, free healthcare, all the free lunches and happy hours; the list goes on and on.
Cons
As we get bigger, there are more competing cultures being introduced which is both good and bad. While it brings a different set of ideas, sometimes it seems like some of the newer folks are not as focused on servicing the customer and it creates bottlenecks in the process in order to do the right thing. The other growing pain is development resources across the organization and having more resources available for enhancements as opposed to dedicating more than half the team to maintaining compliancy.