Experience isn't Valued - Senior Business Analyst UKG Employee Review

3.0
19 Apr 2022
Recommend
CEO approval
Business outlook

Pros

If you are at the begining of your career and looking to build it then this is the place for you for now. You'll get great experience and a foundation to build upon. UKG has the Best Benefits in the Workplace! Paid Medical, Dental and Vision for employees and their families. 45% Employer Match on all 401K Contributions. RSUs and Bonus for performance. Unlimited PTO

Cons

No longer a great place to work. As a Legacy employee of Ultimate, it did not matter what department you reached out to. People treated with respect, and kindness. Now when you reach out to departments it depends on who runs it, Legacy K or Legacy U. You get snarky attitudes and ugliness that was not experienced before. Salaries are at industy low with no visibility into what your salary range is however, that has always been a negative and is nothing new. What is new is that people knew there were low salaries and accepted that to work in a culture that was a Great Place to Work. Experience is not valued. Managers are young and inexperienced. There is constant change of process and expectation. Your job expectations change with no regard to skillset or tenure. Current tenure is extremely low as there has been high turnover due to burnout, lack of trust, and unvetted decisions. Replacements are young, unqualified and inexperienced which makes them easier to manipulate. Promotions and job postings don't always align or are posted. Promotions frequently do not occur based on work performance. There is an environment of buddy promotions. Job openings are not all posted but filled based on who leadership wants in the role rather than who is the most qualified. You will need to work at least 50 hours a week at the very least so be prepared. It doesn't sound like much but that is during the slower quarters. Then add that you do this all the time and ofter work 60 plus hours during the 4th quarter, year after year. Between the constant change, inexperienced management, long work hours, this is a churn and burn job. You have to work in your job for 1 year before you can transfer to another role so if you are looking to get your foot in the door, just do so knowing that it will be a lot of work.

Explore other reviews about UKG

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

great benefits, very nice people

Cons

very heavily AI focused recently

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

3
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