Poor leadership; No longer a great place to work - Product Manager UKG Employee Review

2.0
26 June 2022
Recommend
CEO approval
Business outlook

Pros

Medical benefits are still very good, as are the 401k match and other many benefits. Below the leadership layer, there are a lot of smart, talented, and lovely people, who want to do the right thing.

Cons

Ultimate Software wasn’t perfect, but its once-remarkable culture doesn’t exist anymore. Nothing remains of what made this such a special place where people were PROUD to work; and no one in a position of power seems to care. Communication from leadership (when it happens at all) is too little, too late, and is patronizing, inauthentic and uninspiring. Trust seems to be non-existent, instead we get micromanagement and marching orders, which are toxic to innovation and doing quality work as a team. Giving an appearance of busy-ness via vanity metrics has become more important than a thoughtful approach to progress. Blatant favoritism is widespread in recent promotions, decision-making and prioritization. Post-merger leadership (almost exclusively from the Kronos stable) has been incurious, distrustful, even disdainful of prior practices.

Explore other reviews about UKG

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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